With over 20 years of experience in operations, marketing, and business strategy, I've advanced my career through various C Suite roles. Throughout this journey, I’ve had the privilege of shaping the growth of prominent brands like Deliveryhero, N26, Scout24, share, and Autodoc, always with a clear focus on creating exceptional customer journeys that leave lasting impressions. My passion for building world-class teams has been recognized globally, particularly in platform economies, marketplaces, e-commerce, and tech sectors. I’ve led 1,000+ teams sizes through dynamic and challenging times, employing a servant leadership style that emphasizes diversity, inclusivity, and a strong commitment to quality. My extensive experience includes leading numerous consulting assignments worldwide, where I've helped organizations across various industries unlock the true potential of customer experience (CX) to drive sustainable, organic growth.

As the founder and CEO of heyCoach! a coaching platform, my objective is to reshape modern leadership by delivering professional coaching solutions and actionable insights that drive sustainable growth. My focus is on empowering leaders to elevate their skills and capabilities, using a data-driven approach that fosters continuous development and meaningful impact.

Join the CXO Collective with a global community of visionary CXO leaders. Share insights, tackle challenges, and drive innovation in customer experience alongside your peers.