Consulting
TALOOB
Operational Excellence Consulting
Accelerate your transition to Strategic Operational Excellence with a comprehensive program. Develop a compelling vision, cultivate leadership mindset, and create an execution framework anchored in operational excellence.
What You'll Take Away After One Week
Vision & Transition
We'll start by clarifying the evolution from reactive execution to defining the vision statement for the OpEx function that aligns with broader business objectives.
OpEx Framework
We'll build a framework that demonstrates how OpEx directly influences business results, and translate OpEx insights into actionable KPIs and internal priorities.
Strategy & Roadmap
Develop a comprehensive 1-year OpEx roadmap encompassing business intelligence, automation, and continuous improvement initiatives across departments.
Leadership & Presentation
Master stakeholder management and learn to lead without formal authority. Finalize your vision, roadmap, and leadership toolkit. Walk away with a concrete action plan and a compelling pitch ready to present to your leadership teams.
Each session combines personalized 1:1 coaching, playbook development, and practical leadership tools.
Investment & Extended Engagement Options
€6,500
Complete one-week consulting package (€1,300/day). Does not include tax.
Enhanced Impact: Two-Week Approach
Week 1: Vision Building, Framework, Roadmap
Complete foundation work: vision alignment, OpEx framework development, 1-year strategic roadmap, and leadership toolkit with stakeholder presentation skills.
Week 2: External Listening & Alignment
Our expert consultant actively engages in departmental audits, uncovering hidden organizational dynamics and diverse perspectives. Through real-time observation and collaborative debriefs, we transform these insights into actionable strategies, co-creating solutions that drive measurable impact.
This two-week approach delivers powerful insights, revealing how departments perceive OpEx, what leaders prioritize, and how to reposition OpEx to a "partner enabling better outcomes."
€9,800 (-25%)
Complete two-week consulting package (€980/day). Does not include tax.
Carmen. CXO
Every action writes the experience.
Companies I worked for
Global Director Customer Experience and Operations
DeliveryHero
Consumer Marketplace
Food Tech
Global Director Customer Experience and Operations
N26
Bank and Fintech
Global VP Customer Operations, Customer Experience & ESG
AUTODOC
Automotive e-commerce
Director Of Global Customer Experience & Member of the ELT Consumer Segment
Scout24
Prop Tech Marketplace
Chief Brand Experience Officer
share
Impact Brand Retail, D2C
COO
Lemoncat
B2B Food Tech Marketplace
Head of Global Customer Operations
STRATO
Hosting Provider
Chief Experience Officer
DR SMILE
Health Tech Marketplace