Consulting
TALOOB
All-Inclusive Consulting for Customer Experience, Marketing, Service & Sales
Unlock the full potential of every customer interaction with our all-inclusive monthly consulting offer. For just €4,999 per month, you receive unlimited expert consultation and sparring that leads your company to excellence in customer experience, marketing, service and sales.
Our Offer at a Glance
Customer Experience Optimization
We map customer journeys to create seamless experiences. Our personalization strategies boost loyalty, while real-time feedback systems provide actionable insights.
Excellence in Customer Service
We audit processes to optimize workflows, train employees in effective communication, and integrate intelligent CRM solutions across all channels.
Improving Sales Performance
Our sales funnel analysis increases conversion rates through data-driven strategies. Continuous coaching keeps your team motivated and high-performing.
AI in Customer Service & Sales
We implement AI to reduce costs while enhancing service quality. Intelligent automation handles routine inquiries, while predictive analytics creates personalized upselling opportunities—improving both bottom and top lines.
How Our Consulting Works
Monthly Flat Rate
Enjoy unlimited access to our expert consulting services for just €4,999 per month. No hidden costs, no surprises – just a transparent price that fits your budget and provides complete planning security.
Continuous Support
Benefit from dedicated consulting hours, regular strategy sessions, and monthly performance evaluations. Our experts are available to you at any time to overcome challenges and seize opportunities.
Transparent Reporting
Stay informed with clear, actionable insights into your KPIs, including customer satisfaction, service efficiency, and sales conversion rates. Our reports not only show results but also concrete next steps.
Ready to Transform Your Business?
Initial Consultation
We get to know your company and identify the most important challenges and goals together. In this free strategy meeting, you will already receive valuable insights and recommendations for action.
Tailored Strategy
Based on your specific needs, we develop an individual action plan. This includes concrete measures to optimize your customer experience, your service, and your sales.
Sustainable Results
Through continuous support and adaptation of our strategies, we ensure long-term success. Regular performance reviews and flexible optimizations are an integral part of our collaboration.
Our Prices & Services
Experience a smarter, more effective approach to customer-oriented consulting - transparent and without hidden costs.
Basic Package
2,400€ monthly
  • 10 consulting hours per month
  • Monthly strategy sessions
  • Access to standard analysis tools
  • Quarterly performance reports
Premium Package
3,600€ monthly
  • 20 consulting hours per month
  • Bi-weekly strategy sessions
  • Attending management meetings
  • Monthly performance reports
CX Unlimited
4,999€ monthly
  • Unlimited consulting hours
  • Weekly strategy sessions
  • Attending management meetings
  • Weekly performance reports
  • Priority support
  • Flexible schedule
  • Same day service
By placing values such as transparency, partnership, and long-term thinking at the center, we create a consulting relationship that goes far beyond conventional services. Contact us today and make every customer interaction your competitive advantage.
About me
With over 20 years of experience in operations, marketing, and business strategy, I've advanced my career through various C Suite roles. Throughout this journey, I’ve had the privilege of shaping the growth of prominent brands like Deliveryhero, N26, Scout24, share, and Autodoc, always with a clear focus on creating exceptional customer journeys that leave lasting impressions. My passion for building world-class teams has been recognized globally, particularly in platform economies, marketplaces, e-commerce, and tech sectors. I’ve led 1,000+ teams sizes through dynamic and challenging times, employing a servant leadership style that emphasizes diversity, inclusivity, and a strong commitment to quality. My extensive experience includes leading numerous consulting assignments worldwide, where I've helped organizations across various industries unlock the true potential of customer experience (CX) to drive sustainable, organic growth.
As the founder and CEO of TALOOB, a leadership-as-a-service and coaching platform, my objective is to reshape modern leadership by delivering professional coaching solutions and actionable insights that drive sustainable growth. My focus is on empowering leaders to elevate their skills and capabilities, using a data-driven approach that fosters continuous development and meaningful impact.
Carmen
TALOOB Leadership
Use cases AI in CS
Photos
Companies I worked for
Global Director Customer Experience and Operations
DeliveryHero
Consumer Marketplace
Food Tech
Global Director Customer Experience and Operations
N26
Bank and Fintech
Global VP Customer Operations, Customer Experience & ESG
AUTODOC
Automotive e-commerce
Director Of Global Customer Experience & Member of the ELT Consumer Segment
Scout24
Prop Tech Marketplace
Chief Brand Experience Officer
share
Impact Brand Retail, D2C
COO
Lemoncat
B2B Food Tech Marketplace
Head of Global Customer Operations
STRATO
Hosting Provider
Chief Experience Officer
DR SMILE
Health Tech Marketplace
Imprint
ANGABEN GEMÄSS §5 TM

Vertreten durch
Carmen Beissner
carmen@beissner.eu
10437 Berlin

Verantwortlich für den Inhalt nach §55 Abs. 2 RStV
Carmen Beissner
10437 Berlin

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